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How Top Brand Marketers Use Twitter for Customer Service
In the latest study, were the analyzed of nearly 200k Tweets for some of the world's biggest brands to measure user and brand adoption of dedicated Twitter handles for customer service.
Based on our findings, we identified best practices for marketers trying to deliver exceptional customer service on the network.
Download this free study, Customer Service on Twitter, to learn:
- How often users interact with brands' dedicated customer service handles
- Top brands' customer service response rates and times
- Best practices for stellar customer service on Twitter
...and much more. Click the button below to download the full study!
